Scott Brady

Turning competitors into a revenue sources

“Everything we do…

“Everything we do starts with knowing a client’s business inside out. That’s the key to anticipating their needs, to solving their problems, to bringing them opportunities they might not find … Continue reading

December 3, 2012 · Leave a comment


Fundamental Techniques in Handling People 1. Don’t criticize, condemn or complain. 2. Give honest and sincere appreciation. 3. Arouse in the other person an eager want. Six ways to make … Continue reading

December 3, 2012 · Leave a comment

When price doesn’t matter?

The hardest question, and selling the team. A customer came in on a Sunday evening saying he was told he should talk to me. When I was with Hugh M. … Continue reading

September 22, 2011

Salesperson in a nutshell

Ambassadorship The concept of being a sales ambassador is just that. The sales ambassador represents the company, as well as the product offerings. The role of the sales person, as … Continue reading

September 22, 2011

Payless Cashways

Hyper-market to market history I write more about Payless than any other: I was recognized by customers, management, and executives repeatedly. The factors that contributed both to the company’s rise … Continue reading

September 17, 2011

The Boss's Wife

 “You can be replaced!” Shortly after turning down a management position At Hugh M. Woods (a subdivision of now defunct Payless Cashways), a colleague I liked at another store took … Continue reading

September 15, 2011 · Leave a comment


Pay-N-Pak – No matter what people may have perceived of the store’s selection it was one of the most tightly run ‘ships’ I’ve ever had the pleasure of working with; … Continue reading

September 14, 2011

A few words on contacts/privacy

I log in under address. For my friends privacy I will continue to keep that list protected per my user agreement. Should any visitor be able to see my … Continue reading

January 9, 2009 · Leave a comment


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A 'Closer'

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